It wasn't said in the meeting, but I know the staff sometimes feel they are not appreciated; for example, the food they prepare is criticized, they are ready to take the children to school but one child can make everyone late and the staff is blamed. They are expected to handle all the feelings and disgruntled children without displaying their feelings.
So, where is the answer? Who is right? We attempted to solve the problems in the group. We decided it is hurtful when the staff make comments, and the question they can ask themselves is, "Is what I am saying helpful? Is it kind? Is it going to make things better?"
The children can ask themselves about their actions also; "Am I being thankful? Am I doing my part to be on time? Is it helpful to complain, or could I have asked to problem solve?"
These meetings are so helpful to both the staff and children because everyone has a chance to be heard and to be taken seriously. Good job everyone!