What does this look like in the living of it? The equation is Relationship over Structure equals Success. We first put the structure in place so that we can comply with state regulations and help the children feel safe, learn to make more effective choices and feel more successful in achieving their goals.
Building a relationship happens in what Dr. Glasser calls a "safe, caring environment". This is a place where there is no criticism. Instead there is encouragement and problem solving. There is no judgement but there is lots of listening. It's true, this doesn't happen overnight, and it does take patience, but the rewards far outweigh the frustration.