That is why we have weekly In-Service meetings in the group homes, and weekly social work meetings in the foster homes. We need to encourage and further train our people to help them feel competent and excited about working with the children.
Even with two warring children giving each other the "Evil Eye" while we are working with them, we do activities and talk about what it takes to be a good friend. We do team-building activities, we work on what a positive home looks like.
Dr. Glasser taught us to make a safe, caring environment for the children. We ask the children, "What would it take for you to feel safe here?" The answers usually includes non-judgmental, no yelling, rules that can be counted on, respect, listening, no blaming, problem solving, and many more.
It is never too difficult to keep trying, to try to reach that child, to make a difference.