One thing I would like you to know is that any time we are asked to correct something for licensing, even when we correct it, it remains on our record as a violation. We have been incorporated since 1984, and we now have 6 group homes. If someone forgets to put the garbage can away, a neighbor can call licensing and report it and the group home will receive a violation. We have no problem correcting things we have done wrong; however, the fact that it never leaves our record is difficult.
If we make a major mistake, and anyone looks at our record it looks like all those years of good service and good business practices never happened. What it really shows is many years of admitting if we made a mistake and that we fixed the problem.