Here are the steps to establishing order:
1. Set the house rules in order of safety, respect and do your job.
2. Set the consequences, positive and negative, for cooperative as well as misbehavior.
3. Set the steps for problem solving and negotiation,
4. Set the rules for time-out.
5. FOLLOW THROUGH
When we have a child who refuses to cooperate, they are choosing to be on time out. Some families and group homes (mostly those with younger children), use an area, chair, etc. for a time out area. Most do not. A child on time out simply isn't allowed to participate until they are ready to fix the problem. No privileges at all happen until things are right again. We don't use a certain time, just until the child is ready. We don't keep asking, "Are you ready" either. The hard part is that problems never happen when it would convenient to wait for a child to "fix the problem". Therefore, be careful when you set the consequences that you don't set something you will not be able to follow up with.